Frequently asked questions about Mikoherb and Mikotea
Everything people ask before ordering, grouped into four sections: the products themselves, how to use them, ordering and delivery, and safety. If a question you have is not here, the contact page has an email address that reaches a person.
About the products
What is Mikoherb?
A cosmetic gel in a 30 ml tube for the external care of foot skin, the spaces between the toes and the skin around the nail. It contains oregano, tea tree, peppermint, lavender and fennel oils with chamomile extract.
What is Mikotea?
A 50 g blend of dried herbs — lavender flower, licorice root, walnut leaf and greater celandine — from which a foot soak is brewed. Despite the name it is never drunk.
Are they medicines?
No. Both are cosmetic products for external care. Neither is intended to diagnose, treat or prevent any disease.
What is the difference between them?
The gel is the daily routine and takes a minute. The soak is a weekly half hour that softens the nail plate and heels so they can be cut and filed. Most people use both, but the gel alone is a complete routine.
Do the two products contain the same plants?
Only lavender appears in both. The gel is an essential-oil formula; the soak is dried plant material brewed as a decoction.
Are the formulas the same in every country?
Yes. What differs by country is the price, the currency, the delivery arrangement and the language in which the order is confirmed.
Using them
How often should the gel be applied?
Twice a day, morning and evening, on clean dry skin. A pea-sized drop covers one foot.
How often should the soak be used?
Once or twice a week. Daily soaking dries the skin rather than softening it.
In what order should they be used?
Soak, dry thoroughly, cut and file the nails, then apply the gel to dry skin. Applying the gel before the soak simply washes it off.
How long does one tube of gel last?
Four to six weeks when applied twice a day to both feet.
How many soaks does one pack give?
Five to seven, depending on how much you measure per portion.
How soon will I see something?
Skin responds within about a week. Nails take a month before the newly grown section near the cuticle is even visible, and several months to grow out completely.
Can I apply the gel over nail polish?
There is no point — polish blocks contact with the plate. It is more useful to keep nails bare during a care period.
Why does the soak water turn dark?
Because of the walnut leaf and greater celandine. A dark decoction is expected and can leave a faint yellowish tint on the skin that washes off.
Ordering, delivery and payment
How do I order?
Pick your country from the list on this site, then leave a name and a phone number in the form. A consultant calls back to confirm the address, the number of packs and the delivery cost.
How do I pay?
Cash on delivery, when the parcel arrives. No prepayment, and no card details are entered anywhere on this site.
What does delivery cost?
It depends on the country and the carrier, and it is confirmed by the consultant during the call. We deliberately do not publish a figure that could be out of date by the time you read it.
When will I be called?
Usually the same working day. Call-centre hours are 08:00–22:00 on weekdays and 09:00–22:00 at weekends, local time.
Can I order both products at once?
In the six markets where both are sold, yes — tell the consultant and they go in the same parcel.
Can I order for someone else?
Yes. Give the recipient’s name and address during the call, but put a phone number you will personally answer in the form.
Which countries do you deliver to?
Bulgaria, Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Albania and Kosovo.
Are they sold in pharmacies or on marketplaces?
No. Neither product is part of the standard assortment of pharmacy chains or marketplaces in the region. See where to buy for the detail.
Safety, storage and limits
Are there side effects?
Both products contain plant material, and essential oils in particular can cause contact reactions in sensitive skin. Test on a small patch of forearm and wait 24 hours. Stop using the product if redness or itching appears.
Can I use them during pregnancy?
Ask a professional first. Both formulas contain plants that are used with caution during pregnancy and breastfeeding.
Can people with diabetes use them?
Foot care in diabetes should be agreed with the professional who follows you, and warm soaks in particular — reduced sensation makes water temperature easy to misjudge.
Can they be used on broken skin?
No. Do not apply the gel to open wounds and do not soak feet with cuts, wounds or inflammation.
Can several family members share one tube?
Yes, because the gel is applied with a finger rather than an applicator that touches skin. Nail clippers, files, slippers and towels should stay personal.
How should they be stored?
The gel in a dry place at room temperature, away from direct sunlight. The herbal blend in a well-closed container, protected from light and moisture — damp is the main enemy of dried herbs. Both out of reach of children.
When should I stop and see someone?
Pain, swelling, spreading redness or discharge; a sudden change in a single nail; a dark streak along the plate; or several months of consistent care with no change in the newly grown section.

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